General - life and health
General Questions - PQRS
Life and health policies
Online payments
Life and health policies
Life Policies
Customer service
life insurance policies
- Policy Rehabilitation
- Changes in Insured Value
- Modification of Premium
- Changes to beneficiaries
- Updating data (banking, dates, names, etc.)
- Sending Policies
- Payment Frequency Changes
- Changes in Payment Methods
- Payment Application Correction
- Loans and partial settlements of redemption securities
- Change of option
- Projections (coverage/premium changes)
- Change of policyholder
- Total redemption liquidations
- Cancellation of policies
- Certificate Generation
- Sending a copy of the results of medical examinations
- Electronic invoice resending
- Sending of premium payment vouchers, loan payment vouchers
Submit claims
Submit claims
- siniestrosvidacol@bmicos.com
- Line in Bogotá +(601) 5143099
- Line from anywhere in Colombia 018000-978625
- WhatsApp +1(829)760-3152
- Dialing from any cell phone the #231
Submit claims
Query of submitted claims
Health policies
Customer service
Health policies
- Policy Rehabilitation
- Dependent Modifications
- Updating data (banking, dates, names, etc.)
- Sending Policies
- Payment Frequency Changes
- Changes in Payment Methods
- Payment Application Correction
- Change of policyholder
- Cancellation of policies
- Certificate Generation
- Sending a copy of the results of medical examinations
- Electronic invoice resending
Submit claims
Submit claims
- reimbursablessaludcol@bmicos.com
- Line in Bogotá +(601) 5143099
- Line from anywhere in Colombia 018000-978625
- WhatsApp +1(829)760-3152
- Dialing from any cell phone the #231
Submit claims
Query of submitted claims
Medical Guidance
Health authorizations for service provision
- authorizationssalud@bmicos.com
- Line in Bogotá +(601) 5143099
- Line from anywhere in Colombia 018000-978625
- WhatsApp +1(829)760-3152
- Dialing from any cell phone the #231
